Privacy Policy - Dalston House Clearance
At Dalston House Clearance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage our services. Please read this policy carefully to understand our perspectives and practices regarding your personal information.
1. Introduction
Dalston House Clearance (referred to as "we", "us", or "our") is dedicated to maintaining the confidentiality and security of your personal information. This Privacy Policy applies to all information collected through our services, including our website, phone calls, and in-person interactions.
2. Information We Collect
Personal Identification Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Address
- Phone number
- Email address
- Payment information
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our services. Non-personal identification information may include the browser name, type of computer, and technical information about Users' means of connection to our services.
3. How We Use Collected Information
Dalston House Clearance utilizes the collected information for various purposes, including:
- Service Provision: To provide and maintain our services effectively.
- Communication: To communicate with you regarding your inquiries, appointments, and service updates.
- Improvement: To enhance our services based on your feedback and usage patterns.
- Legal Compliance: To comply with applicable laws and regulations.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and regular security assessments to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.
5. Data Sharing and Disclosure
Dalston House Clearance does not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our services and conducting our business.
- Legal Requirements: When required to comply with legal obligations, such as a court order or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your data. To exercise these rights, please contact us through the appropriate channels.
7. Cookies and Tracking Technologies
Our services may use "cookies" and similar tracking technologies to enhance your experience and collect information about how our services are used. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services.
8. Third-Party Links
Our services may contain links to third-party websites. Dalston House Clearance is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. Changes to This Privacy Policy
Dalston House Clearance reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our services. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
11. International Data Transfers
If you are accessing our services from outside your country of residence, please be aware that your information may be transferred to, processed, and stored in countries other than your own. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
12. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
13. How to Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the appropriate channels provided by Dalston House Clearance.
14. Compliance with Laws
Dalston House Clearance complies with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) for users within the European Union. We ensure that all personal data is handled in a lawful, fair, and transparent manner.
15. Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection strategy and implementation. The DPO can be contacted for any questions regarding privacy practices.
16. Automated Decision-Making
Dalston House Clearance does not engage in automated decision-making processes that significantly affect you without your explicit consent. Any future use of such processes will be transparently communicated.
17. Data Breach Procedures
In the event of a data breach, Dalston House Clearance will promptly notify affected individuals and relevant authorities as required by law. We have established procedures to detect, report, and investigate potential data breaches.
18. Consent
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
19. Severability
If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
20. Entire Agreement
This Privacy Policy constitutes the entire agreement between you and Dalston House Clearance regarding your personal information and supersedes all prior agreements and understandings.
Last updated: April 27, 2024